We want you to be completely satisfied. If you're not, here's how returns work.
30 Days
Full refund return window from delivery date
Return Conditions
- Original condition — no physical damage beyond normal unboxing
- All accessories included — charger, cables, documentation
- Original packaging required
- Custom-configured laptops are eligible
How to Return
1
Log into your account
2
Open a support ticket — select “Return Request”
3
Include order number and reason for return
4
We'll send a return label within 1–2 business days
Refund
Once received and inspected, refund processed within 5–7 business days to your original payment method.
🔄 Want an exchange instead? Contact support and we can arrange a swap for a different model or configuration.