Everyday 
About Company
Refund Policy
Privacy Policy
Terms And Conditions
Support
Open Ticket
Contact Us
Knowledgebase
News
Random freezes and crashes are frustrating but fixable. These steps target the most common causes, from overheating to drivers.
1
Note when it happens
Freezes during heavy tasks point to heat; random freezes point to drivers or storage. This narrows the cause fast.
Freezes during heavy tasks point to heat; random freezes point to drivers or storage. This narrows the cause fast.
2
Check available storage
A nearly full drive causes freezing. Keep at least 10–15% of your SSD free.
A nearly full drive causes freezing. Keep at least 10–15% of your SSD free.
3
Update your drivers and Windows
Outdated graphics and chipset drivers are a leading crash cause. Install all pending updates.
Outdated graphics and chipset drivers are a leading crash cause. Install all pending updates.
4
Scan for malware
Run a full scan with Windows Security → Virus & threat protection.
Run a full scan with Windows Security → Virus & threat protection.
5
Watch the temperature
If it freezes when hot, clean the vents and improve airflow (see our overheating guide).
If it freezes when hot, clean the vents and improve airflow (see our overheating guide).
6
Check memory
Search “Windows Memory Diagnostic,” run it, and let it test your RAM on the next restart.
Search “Windows Memory Diagnostic,” run it, and let it test your RAM on the next restart.
7
Uninstall recent changes
If freezing started after a new app or update, remove it to see if that resolves it.
If freezing started after a new app or update, remove it to see if that resolves it.
Still stuck? Contact our support team — every NXTCORE laptop includes a 1-year warranty and real human support.
